Fake credit alerts and edited screenshots are an old trick. A few habits make sure you only release goods for money that has really landed.
A customer shows you a payment alert on their phone, or forwards a screenshot. It looks real. Sometimes it isn't, and by the time you notice, the goods are gone.
Trust your account, not their phone
The only proof that matters is the payment showing in your own dashboard or app. Make it a rule for everyone on your team: nothing leaves until it shows on our side.
Let alerts come to you
- Turn on instant alerts for every credit.
- Give cashiers view-only access so they can check payments themselves.
- Be wary of customers who rush you or say the network is slow.
Use account numbers that know who paid
Virtual account numbers and payment links tie each payment to a customer or order, so there's nothing to compare by eye.
